COVID-19 Readiness & Response

Coolcharm Mining and each of our operations are continuing to manage and respond to COVID-19 within the framework of our Pandemic Response Plan, recommendations of health authorities and local and national regulatory requirements.

We have taken numerous steps to ensure needs are being addressed in the communities and regions in which we operate.  Our operations have shared action plans and preventative measures being implemented, while seeking and considering input from our employees, unions, contractors, communities and industry peers to ensure we are delivering responsive actions consistent with broader efforts.

Further, we are actively providing emergency support in the form of community donations of emergency funding and supplies.  These efforts will continue to be focused on reducing the spread of the virus and supporting local health infrastructure. 

Across Coolcharm Mining we continue to identify and implement measures to protect our workforce and communities.  We have implemented a number of measures including, but not limited to:

  • All operations and offices have implemented travel restrictions, surveillance, monitoring and response plans to reduce the risk of COVID-19 exposure and outbreak, including health screening of contractors, visitors and employees when appropriate.
  • Employees and contractors who have had incidental contact or exposure to someone who has been diagnosed with the COVID-19 virus, as well as those who have travelled internationally, and at some operations domestically, have been instructed to stay at home for 14-days regardless of whether they are showing symptoms. Suspected cases are being closely monitored and reported to health authorities where appropriate.
  • We are taking steps to limit visitors, contractors, and employees to our operations, and where necessary temporarily suspending activities. On March 15, 2020, we announced that construction and commissioning of our Zinc Expansion Project at our Neves-Corvo operation would be placed on hold to reduce the risk to our local communities, employees and contractors, as the workforce for the project includes many contract employees who travel from other regions of Portugal and internationally. Additionally, at several of our operations we have identified and curtailed non-essential activities, such as waste mining and exploration to reduce exposure risk with less people at and commuting to site.
  • A portion of our workforce is working from home to reduce interactions through commuting or close contact with co-workers. This group, at certain operations, includes employees that fit COVID-19 risk groups determined by public health authorities. We have temporarily closed many of our community and satellite offices, while continuing to provide services virtually.
  • Across all operations we have limited access and implemented new procedures for areas where large groups congregate like canteens, cafeterias, and change rooms. We have also enacted measures to promote social distancing including modifying transportation and shift change routines. Awareness campaigns are being carried out actively with our employees and contractors.



Prevention Measures for COVID-19, Cold and Flu

To keep healthy, reduce the risk of infection and spread of viral illnesses at work and at home, Coolcharm Mining is reminding everyone to first and foremost to best practice good personal hygiene.​

  • Wash hands often with soap and water for at least 20 seconds or use an alcohol-based hand sanitizer
  • Avoid touching your eyes, nose and mouth with unwashed hands
  • Avoid close contact with anyone who has a cough, fever or difficulty breathing
  • Contact your health care provider by phone if you may have been exposed or have a prolonged illness
  • Cover coughs and sneezes with a tissue (or your sleeve)
  • Clean and disinfect frequently touched objects and surfaces
  • Avoid sharing dishes and eating utensils unless thoroughly washed with soap and water
  • Consider cancelling or postponing non-essential travel
  • Use technology to reduce risk of exposure from face to face meetings
  • Pack hand sanitizer and a bar of soap in your work bag and travel kits
  • Keep yourself up to date on the spread of the COVID-19 Coronavirus and tips for staying healthy

For more information on COVID-19, visit the following links:


Practice Social Distancing 

One way to help stay safe, healthy and to limit the spread of COVID-19 is to use social distancing.

Social distancing is the practice of reducing close contact between you and other people.

Social distancing actions can include limiting large groups of people from coming together, cancelling major events, limiting the number of people who gather for meetings or functions, and maintaining at least 1.8 meters (6 feet) of distance between you and another person.

What does 1.8 meters look like?  It is approximately the width of an average office cubicle, or the average width of an underground haul truck tire.

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